Cookie Policy
Understanding how we use tracking technologies on docnetportalapp.com
How We Use Tracking Technologies
At DocNet Portal, we believe transparency matters when it comes to your data. This policy explains exactly how we use cookies and similar tracking technologies on our website. We use these tools to improve your experience, understand how our services perform, and provide you with relevant information about our IT consultation services. You always have control over these preferences and can modify them at any time through your browser settings.
Types of Tracking We Use
Essential Functionality
These are necessary for our website to work properly. They handle basic functions like page navigation, secure areas access, and form submissions for our consultation requests.
Session management, security tokens, contact form processing, consultation booking system
Performance Analytics
We track how visitors interact with our site to understand which services generate the most interest and where people might be having difficulties. This helps us improve our IT consultation offerings.
Page views, time spent on service descriptions, most requested consultation types, download patterns for resources
User Experience Enhancement
These technologies remember your preferences and help customize your experience. For instance, remembering your preferred contact method or which services you've shown interest in.
Language preferences, consultation history, saved service comparisons, preferred communication channels
Marketing and Communication
We use tracking to understand which of our IT services resonate with different types of businesses. This helps us create more relevant content and reach business owners who might benefit from our expertise.
Service interest tracking, consultation request follow-up, relevant content recommendations, industry-specific insights
How This Data Improves Your Experience
Website Optimization
- Faster page loading times based on usage patterns
- Better mobile experience for on-the-go business owners
- Improved search functionality for finding specific services
- Streamlined consultation booking process
- Enhanced resource downloads and technical documentation
Service Enhancement
- More relevant IT service recommendations
- Customized consultation approaches based on business type
- Better understanding of common technical challenges
- Improved follow-up communication timing
- Enhanced educational content for different skill levels
Managing Your Cookie Preferences
Browser Settings
Most browsers allow you to control cookies through their settings menu. You can typically find these options under Privacy or Security settings. Here you can choose to block all cookies, allow only essential ones, or get notified before cookies are stored.
Selective Management
You don't have to accept all or nothing. Many browsers let you manage cookies by website or category. For example, you might allow our essential functionality cookies while blocking marketing-related ones.
Regular Review
Cookie preferences can be changed at any time. We recommend reviewing your settings periodically, especially if you notice changes in how websites behave or if your privacy preferences evolve.
Data Retention and Your Rights
We keep cookie data for different periods depending on its purpose. Essential cookies typically expire when you close your browser, while analytics data might be stored for up to two years to help us identify long-term trends in our service effectiveness. Marketing cookies usually expire within 90 days. You can request information about what data we have stored, ask us to delete specific information, or opt out of certain tracking categories. We respect your privacy choices and will work with you to address any concerns about how your information is being used.
Questions About Our Cookie Policy?
We're happy to discuss our data practices in more detail. Contact us at [email protected] or call +886-3-480-8222. Our office is located at No. 71號, Wenchang Rd, Yilan City, Yilan County, Taiwan.